Should I tell the therapist if the pressure isn’t right?
YES! It is very important to communicate your pressure needs, whether it is too deep, or not deep enough. Please know it is a common misconception that massage has to hurt to be effective. Kimberly is never offended when you let her know what kind of pressure you need.

Should I wear my underclothes?
It is best to completely disrobe, especially if you you have lower back, hip or thigh issues, but it is completely up to you. Your therapist is trained to keep you properly draped and modestly covered.

Should I talk during the treatment?
That is completely up to you. Some people need to talk, some do not. Some people even fall asleep, and that is ok.

It is very important to speak up if you feel too hot or cold, you experience pain, you forgot to mention something during the consultation or if you have any questions or concerns about the therapy.

Where will my massage or bodywork session take place?
Your massage or bodywork session will take place in a warm, comfortable, quiet room. Soft music may be played to help you relax. You will lie on a table especially designed for your comfort.

Must I be completely undressed?
Most massage and bodywork techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session.

Will the practitioner be present when I disrobe?
The practitioner will leave the room while you undress, relax onto the table, and cover yourself with a clean sheet or towel.

Will I be covered during the session?
You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.

What parts of my body will be massaged?
A typical full-body session will include work on your back, arms, legs, feet, hands, head, neck, and shoulders.

What will the massage or bodywork feel like?
A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. Often, a light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. The oil also helps hydrate your skin. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage and bodywork?
There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you.

What should I do during the massage or bodywork session?
Prior to the massage, feel free to ask the practitioner any questions about the technique or the upcoming session. During the massage, make yourself comfortable. The practitioner will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or about the particular technique you are receiving, feel free to ask.

How will I feel after the massage or bodywork session?
Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage.

What are the benefits of massage and bodywork?
Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.

Are there any medical conditions that would make massage or bodywork inadvisable?
Yes. That’s why it’s imperative that, before you begin your session, the practitioner asks general health questions. It is very important that you inform the practitioner of any health problems or medications you are taking. If you are under a doctor’s care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required.

48hour Reschedule/Cancellation & No Show Policy:
48 hour advance notice is required by phone only. Email does not suffice. Full payment for the missed appointment will be charged. Grace is readily afforded with emergencies, severe weather & contagious illness. An automated system is set up to send a text and email reminder the day before your appointment as a courtesy. Not receiving this courtesy reminder does not excuse the absence of a client for their appointment. “Cancellation” or “reschedule” under 48 hours is synonymous.

Forgetting or consciously chooses to forgo an appointment for whatever reason will be considered a “no-show.” No shows will be charged full price for the “missed” appointment. Additionally the next appointment must be prepaid in full and is non refundable in the case of another “no show.”
Feel free to ask any questions regarding these policies.

Late Arrival Policy:
Appointment time = Massage START time
Please arrive 5-10min early to make sure your massage begins on time. Appointments are synchronized for smooth flow of business and comfort of each client. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for payment of the “full” session.

We reserve the right to dismiss any client who is chronically late, or chronically cancels/reschedules 

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